Resources & Education

January 26th, 2015

You Are Never Alone: 24/7 Support Resources for Addicts and Their Families

24_7 Hope LineIf you or a loved one is struggling with an addition to drugs or alcohol, you may feel that you don’t know where to turn for help. Maybe you’ve even tried to get help and found the process frustrating and full of dead ends.

In Western New York, there are a wide variety of resources available that can help you find treatment, support, guidance – and hope.

The following are a list of trusted local resources in Western New York, as well as online national resources available 24/7.

Local and Regional Resources:

  • Painkillers Kill HOPE Line – (855) 969.HOPE.  The HOPE line was formed in response to Save the Michaels and Project Hope. It is a 24/7 line where you can get help for you or a loved one. By calling this number your information is kept confidential and you will be linked to specific help and resources for your unique situation.
  • Buffalo Area Alcoholics Anonymous Central Office (AA) – A fellowship of men and women who share their experience, strength, and hope with each other that they may solve their problem and help others to recover form alcoholism.
  • Buffalo & Western New York Al-Anon – A fellowship of relatives and friends of alcoholics who share their experience, strength, and hope in order to solve their common problems.
  • Erie County Council for the Prevention of Alcohol and Substance Abuse (ECCPASA) – Delivering research-driven education, prevention, intervention programs, and services to promote and support the health and wellness of individuals, families and communities.
  • Horizon Health Services – A not-for-profit corporation that provides an array of comprehensive services to assist individuals with mental health and/or substance abuse issues to make choices that improve their quality of life and achieve their personal recovery goals. They deliver inpatient and outpatient support for addicts and their families. Call (716) 831.1800 to talk with a knowledgeable counselor.
  • New York State Office of Alcoholism and Substance Abuse Services (OASAS) – Help and hope is available 24 hours a day, 365 days a year. Call 1-877-8-HOPENY.
  • Px21 Erie County Prevention Providers – The coordinating council of prevention service providers in Erie County with the shared goal of providing prevention and health promotion to the community for the 21st century.

Online National Resources:

  • Addiction Survivors – A not-for-profit organization dedicated to providing peer support communities for those with addiction disorders and their families and friends.
  • The Coalition Against Drug Abuse – Educational information on drugs, symptoms, and signs of abuse, drug effects, and a 24/7 HELP Hotline: 1.800.943.0566
  • National Council on Alcoholism and Drug Dependence, Inc. (NCADD) – Providing support to those who need assistance confronting the disease of alcoholism and drug dependence.
  • Narcotics Anonymous (NA) – Offering recovery from the effects of addiction through working a twelve-step program, including regular attendance at group meetings.
  • ProjectKnow – Informing parents and family members of those struggling with addiction, as well as addicts and alcoholics themselves, about the options available for treating addiction.
  • Recovery Connection – A hub for addiction recovery, connecting people in need of treatment with information and resources.
  • Substance Abuse and Mental Health Services Administration (SAMHSA) – The agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation; SAMHSA’s mission is to reduce the impact of substance abuse and mental illness on America’s communities.

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